I am a product and user experience leader with 21 years of experience in SaaS/Cloud-Based software design and delivery for enterprise solutions in the Clinical Analytics, Radiology, HCM, and Payroll spaces. Having fulfilled design and product management roles, in combination with my technical training, enables me to contribute a broader view to software design.
Product Director responsible for the Clinigence’s clinical measurement, data analytics, and care coordination offering. The Clinigence product pulls clinical and claims data from disparate sources; combines the data in flexible form designed for easy measurement; and leverages this data for clinical/cost measurement and care coordination.
Responsible for the product roadmap and product enhancement releases. I also serve as the Data Analyst, UX Designer, User Researcher on projects and directly produce requirements. Instrumental contributor in pricing discussions, prospect demos/presentations, and marketing materials.
Spearheaded the effort to build upon the offering’s clinical measurement capability adding views for use in care coordination. Held design sessions with Nurse Care Coordinators and Health Coaches to gather requirements; designed the new UX and documented requirements; executed usability testing; and aided with QA in advance of the functionality being successfully released.
Expanded Clinigence’s cost reporting value by collaborating with end-users to gather requirements; executing detailed analysis for claims data; and designing/prototyping reports using Python.
Leading a predominately virtual team of UX Designers and Researchers designing new functionality for Ultimate's Human Capital Management SaaS offering.
I came onboard as a UX-focused Product Manager for the current UltiPro product. Quickly established repeatable usability practices, a prototyping practice, launched a client crowd-sourcing site, and applied the data from both efforts to deliver a roadmap for the enhancement of the product’s UX.
Led the effort to refactor the visual design of the flagship offering. Design work was executed directly in CSS to keep the solution seated in what could be done in the medium. The resulting design was validated against the previous design and competitors before impacting production code.
Also charged with leading and contributing to an effort to establish an coherent user experience across product teams working in silos. This effort included visual design and interaction pattern guidance that was validated with user research and presented in a form useful to both designers and developers.
My contribution also involved mentoring designers and front-end coders at various stages in their careers.
Neurostar is the market leader in providing medical image distribution and a suite of radiology reporting solutions in a software-as-a-service model.
Selected to lead the effort on the part of Employease to enter the payroll management software market with a SaaS offering. The project team achieved its goals and its efforts played a role in the acquisition of Employease by ADP.
In addition to Director of User Interface Responsibilities:
Employease was the leading provider of fully web-based HR and benefits administration software distributed in the SaaS model before aquisition. The company's offering has been placed in the “Leaders” quadrant in the Gartner, Inc. "Magic Quadrant for U.S. Midmarket HRMS" report for 2006 and has won other awards such as Forbes “Best of Web.”
Provide user experience design and prototypes for more complex, and user critical feature enhancements. Partnered with developers, service personnel, and later, product strategy to gather requirements and produce solutions. Introduced use of DHTML to the application to produce more rich user experience. Continued to produced/created dynamic demo of Employease product for sales team.
Focused on the continual development and maintenance of the public Employease web site including re-design of entire web-site. Worked closely with Public Relations director to accomplish marketing goals for web presence. Produced/Created dynamic demo of Employease product for sales team.
Responsible for design of all Storey marketing materials in print and electronic form. Directed staff and free-lance designers in design, layout, and pre-press issues surrounding all projects. Principle player in generating concepts and budgets for all projects. Responsible for organization and direction of photo-shoots, including propping and styling. Concurrently maintained all responsibilities of Web Project Leader position.
Part of a core group that founded Storey’s first web endeavor. Developed overall structure of company Web presence, external client sites, and staffed department. Executed graphic design and oversaw production of editorial content and new features. Wrote HTML and directed others in process of HTML coding for sites. Created promotional materials for web sites as well as other Storey initiatives. Produced and negotiated quotes for outside Web Design clients. Responsible for continued maintenance of web sites.
4/96 - 11/97
Saratoga Springs, NY (Completed while continuing my career full-time.)
Northampton County Area Community College Bethlehem, PA
"Leaders" Quadrant, Gartner, Inc. placed the Employease Network in its "Magic Quadrant for U.S. Midmarket HRMS" report for 2006. I was a primary business analyst, as well as responsible for the usability of the product leading up to this award.
Top 5%, Lycos.com included The Whole Herb in their directory of “The Best of Web” for the Gardening section of their search engine / directory web site
Ben Franklin Award for Best Book in Crafts/Hobby/How-to Category — Nature Printing with Herbs, Fruits, and Flowers. Award reflects marketability of book as indicated by graphic design and editorial content.
Ben Franklin Award for Best Book in Juvenile Non-Fiction Category — Everything You Never Learned About Birds. Award reflects marketability of book as indicated by graphic design and editorial content. In addition to designing this book; I executed the layout, digital retouching, and a number of digital montages and illustrations.
Gold Ink Awards, Pewter Award - Softcover Books — The Secret Life of Beer. Award reflects achievement in print quality, technical difficulty and overall visual effect. Besides designing and laying out The Secret Life of Beer; I scanned, retouched, and adjusted all the images that appeared in the interior and on the cover. I also ran several tests to ensure quality of my Duotone curves on re-screens from vintage book plates that appear in this title. And finally, executed a number of illustrations and digital montages, as well as, 3D renderings that appeared throughout the book.